Call with questions or to pay by phone: (855) 284-0831

Frequently Asked Questions (FAQ’s)

Find answers to frequently asked questions. See the most common topics and more. If you can’t find what you’re looking for in our FAQ section, use our online contact form or call us.

  • Who is Halsted Financial Services, LLC?

    Halsted Financial Services, LLC’s history in the collections industry started in 2008. We are a full-service receivables management organization that collects on past due accounts. Founded on the principle that an unpaid account does not define a person, Halsted Financial Services, LLC has helped thousands of consumers resolve their debt obligations. Email us or call today at (855) 284-0831 to see how we can assist you in your financial journey.

  • Why are you trying to collect money from me when I never borrowed from you?

    When a creditor (for example a bank, credit card company, or other type of lender) does not receive timely payments on an account over a period of time, they may choose to send these debts to a company such as Halsted Financial Services, LLC to collect that debt. Our goal at Halsted Financial Services, LLC is to assist you in getting your debt resolved as soon as possible so that you can move on to other important journeys in your life.

  • How can I find out the original creditor/lender for this account?

    If you have received a letter or email from us, look for the portion of the communication that says Original Creditor to see the creditor or lender that you opened the account with. If you are unable to locate it, please feel free to email us or call (855) 284-0831 and we will be happy to provide that information to you.

  • Why are you contacting me?

    We are contacting you because your unpaid account has been placed in our office for collection. We would like to work with you to determine the best solution to resolve your debt.

  • I have made the required payments to either settle or pay off my account. Can you send me a letter or email showing this?

    If your account has been paid off or settled with Halsted Financial Services, LLC, please contact us using the email form, and we’ll be happy to send confirmation to you. Please include your name and account number. Please also note that we will only be able to send this information to the email address or mailing address we have on file. Please call us directly for further assistance.

  • What types of payment plans or other options may be available to pay off or resolve my account?

    Halsted Financial Services, LLC offers a number of flexible payment options that you can customize to fit your needs. Simply login to your account on our website to view your options. If you don’t see what you need, call us today at (855) 284-0831 and we’ll be happy to work on a plan that’s right for you.

  • I'm having trouble paying my bills. Do you have any options to assist me?

    Halsted Financial Services, LLC specializes in helping people get back in control of their financial future. We do have options available and we would be happy to work with you on this journey. You can login to your account on our website to view the options listed there. If you don’t see what you need, please call us today at (855) 284-0831 and we’ll be happy to work on a plan that’s right for you. Account Login

  • What if I'm unable to pay right now?

    We certainly understand that circumstances happen which may make it challenging to pay bills. If you are not able to currently resolve your account, we would like the opportunity to work with you on exploring other options. Even if you are not able to make a payment right now, please call us at (855) 284-0831 and let us know.

  • I resolved my account, what happens now?

    After your account is resolved with us, Halsted Financial Services, LLC will notify the current creditor that you have resolved your debt.

  • I already paid this account off with the company I owed the money to. What do I need to do now since you show the money is still owed

    If you believe you have previously resolved this account with the creditor or another collection agency, please advise us of this payment so that we can research this matter further. Please send any supporting documentation to the mailing address below OR complete the email form.

    Mail:
    Halsted Financial Services, LLC
    P.O. Box 828
    Skokie, IL 60076

  • I had trouble logging in to the website. (Account number not recognized, invalid login, could not log in)

    Here are some things to try if you are having trouble logging in to our website:

    1) Your Halsted Financial Services, LLC account number or reference number is listed on each of the communications we sent to you. If your account number includes letters before the numbers, please include those as well.
    2) If you have previously received communication from Halsted Financial Services, LLC, but you no longer have a copy of it, please contact us at (855) 284-0831 for verification and to obtain your account number.

  • I tried to make a payment, but had an issue.

    If you received an error with your payment, please check the following, then try again:

    1) Please verify that your bank account or card information is correct by comparing it to a blank check, your debit or credit card.
    2) Please verify that you have sufficient funds in your account. If not, your payment may be rejected.
    3) Try a different form of payment. If you're still having trouble making your payment, please call as at (855) 284-0831 for assistance and we'll be happy to take your payment over the phone.

  • I believe I am a victim of identity theft, what should I do?

    If you believe you did not open this account and that it is the result of identity theft, please contact us immediately to let us know.

    Please send any supporting document(s) to the mailing address below OR complete the email form.

    Mail:
    Halsted Financial Services, LLC
    P.O. Box 828
    Skokie, IL 60076

  • Is Halsted Financial Services Real?

    Yes, Halsted Financial Services, LLC, has been in business since 2008, is accredited by the BBB and is an RMAI certified third party debt collector. To find out more click here.

  • Is Halsted Financial Services Fake?

    No, Halsted Financial Services, LLC, is not fake. We are a BBB Accredited Business based out of Skokie, Illinois. We have been in business since 2008 and have assisted thousands of Consumers to resolve their outstanding debts. To find out more click here.

  • Is Halsted Financial Services A Scam?

    In one simple word, no. Halsted Financial Services has been in business since 2008 and is a BBB Accredited Business. To find out more click here.

  • Is Halsted Financial Services Legit?

    Yes, Halsted Financial Services is a Limited Liability Company located in Skokie, Illinois. We have been in business since 2008 and in that time have assisted thousands of Consumers resolve their outstanding debts. To find out more click here.

  • Scams & Fraud

    Offering a blend of both digital and live options to assist consumers in resolving their debts, Halsted Financial Services is here to help with flexible payment options and educational resources.